Industry · Real estate

Inbound real estate inquiries, answered live.

Capture intent, qualify the buyer, share project details, and book site visits — without making the lead wait for a callback.

The problem

Real estate leads are perishable.

Portal leads cool down in minutes. Sales teams field the same questions — budget, configuration, possession date — and the highest-intent buyer is the one who got picked up first. Vocily AI picks up first, qualifies, and books the site visit before your competitor calls.

Problem · Solution

The problem today

Real estate leads are perishable in minutes. A buyer who fills out a portal inquiry is, in that moment, also filling out three others. The first project to call back gets the visit — and your sales team is on the showroom floor with a different family. Sales reps repeat the same five questions all day (budget, configuration, possession, location, financing) and only a small slice of that conversation is actually selling. When a hot lead does pick up, they often want to talk in Hindi, Marathi, or Tamil — not the language your weekend rep speaks fluently.

How Vocily AI handles it

  • Real-time callback

    When the portal lead lands, Vocily AI fires the first call immediately — well inside the window where intent is still hot.

  • Project KB grounding

    The agent answers price, configuration, possession date, and floor plan questions from your real brochure and FAQ pages, not from improvisation.

  • Structured qualification

    Budget, configuration, timeline, financing intent, decision-maker — captured cleanly on every call as the CRM note your rep needs.

  • Live site-visit booking

    The agent reads sales-team availability and books a visit inside the call, with confirmation SMS sent automatically.

  • Hot-lead transfer

    If the buyer wants to talk to a human right now, the agent transfers with the qualification notes and recording attached.

Listen in

Portal lead, picked up in 30 seconds.

A buyer fills out a project enquiry; Vocily AI calls before the sales rep is even at their desk.

Hindi / English

Hi, calling from Greenfield Heights — saw your inquiry about our 3BHK.

Yes, I wanted to know the price.

3BHK starts at ₹1.85 Cr, possession in Dec 2026. Aapka budget aur timeline kya soch rahe hain?

Qualifies

Budget 1.7–2 Cr, possession this year ideally.

Got it. Site visit ke liye Saturday 11am ya Sunday 4pm available hain — kaunsa better?

Saturday 11am.

Booked. Sales ke Rohit aapko Friday confirm karne ke liye call karenge.

Illustrative — real call flows run end-to-end inside Vocily AI

How the conversation runs

Conversation, then action.

Step 01

Lead inquiry

Inbound number pickup or a callback from a portal lead.

Step 02

Qualification

Agent collects budget, configuration, and timeline.

Step 03

Visit booked

The agent checks availability and confirms a site visit.

Step 04

Sales handover

Sales gets the notes and recording before the visit.

Common questions

What teams ask before they switch.

Yes — point Vocily AI at your project brochures, FAQs, and pricing sheets. Answers come grounded in your real content, with the source document logged on the execution record.